9.21 23:00 revised --------------------
*IMAP service*
We temporarily restored the IMAP service as follows.
Temporary IMAP setting: imap-tmp.jaist.ac.jp:993(SSL)
In using your email software, we strongly recommend that you add a new mail setting * without deleting / modifying current mail settings *.
* If the cache data remains in the mail software, it may be deleted.
Mail data from 11:30 on 14th September to 15:00 on 20th September is missing.
We will continue to restore such missing data.
Example : Mailer Software (Thunderbird) Settings (9.21 23:00 added)
www.jaist.ac.jp/iscenter/en/misc/20170920/
*POP service*
We temporarily restored the POP service.
Mail data from 11:30 on 14th September to 15:00 on 20th September is missing.
We will continue to restore such missing data.
9.21 15:10 added --------------------
*Web-mail service*
Web mail service was restarted.
Mail data from 11:30 on 14th September to 15:00 on 20th September is missing.
We will continue to restore such missing data.
The restoration work for POP, IMAP service is still continuing.
We are sorry for this inconvenience.
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Due to the system failure, JAIST mail service has been suspended from 14:50 on 20th September.
Now, you cannot use the e-mail service including the web-mail.
Currently, we are working for temporary restoration.
It will be recoverd around noon on 21st September.
We apologize for your inconvenience.
Remarks:
- In the temporary restoration, mail data from 11:30 on 14th September to 15:00 on 20th September may be missing.
- We will continue to restore such missing data.
Q&A
Q1 What happens if mails has been sent from the outside now?
A1 You will receive them after restoration.