Knowledge management has mainly focused on how to share and utilize knowledge in order to make the employees’ tacit knowledge as a competitive resource for organizations. However, the key to next generation knowledge management will be how to bring about change and contribute to human wellbeing through knowledge creation, sharing, and transformation. We consider knowledge as a transformational resource for building a society where people can experience and pursue wellbeing, and we share the common questions of what is the nature of knowledge and knowledge creation that promotes radical change, and how do we need to renew knowledge management in order to develop the ability to change? In this research area, we will define "knowledge management" from the perspective of "transformation through knowledge", and aim to construct theories and solve practical problems through transformation.
Wellbeing, Knowledge Creation, Organizational Transformation, Green Service Innovation, Sustainability, Value Design, IoT design, Ethnography in a Medical Setting, Business Ethnography, Next Generation Tourism, Service Intelligence, Artificial Intelligence
We will create and propose the next generation knowledge management models to the world. Specifically, we will promote research on service systems that contribute to the improvement of various issues related to human wellbeing, such as environmental sustainability, medical services and regional sustainability, as well as the exploration of managerial methods that transcend the challenges latent in an advanced technological society driven by digitalization. In this process, students will develop the ability to co-creatively create knowledge with various stakeholders about what a desirable society is, and to set their own research agenda. In addition, we cultivate the ability to design a value by effectively integrating science and technology with human knowledge in response to the issues we set. Overall, the research area fosters new knowledge management personnel who, as change agents, have the conception ability to apply cutting-edge technology to management, and the enthusiasm and ability to change things by involving stakeholders as change agents. Those who have studied in this area are expected to be new job candidates (e.g., circular business designers, entrepreneurs, medical personnel with an anthropological perspective, and leaders in the digital transformation).