知識マネジメント領域のJAVED助教が国際会議AHFE 2021においてBest Paper Awardを受賞

 知識マネジメント領域のJAVED, Amna助教が国際会議AHFE 2021においてBest Paper Awardを受賞しました。

 The 12th International Conference on Applied Human Factors and Ergonomics (AHFE 2021) and the Affiliated Conferencesが、令和3年7月25日から29日にかけてバーチャル開催されました。(米国ニューヨーク時間にて実施)
 本賞は、総計41会議あったAHFE 2021のAffiliated Conferencesの内、12th International Conference on Social & Occupational Ergonomicsから選出されました。


Sustainable Work Opportunities for Drivers' Well-Being: A Case of Careem as Transportation Network Company

Amna Javed, Youji Kohda

This study examines the services provided by the transportation network company in a developing country from the drivers' perspective. This study is set up to investigate two substantial concerns: drivers' satisfaction and well-being. By adopting a purposeful sampling practice, twelve semi-structured interviews were conducted in Lahore, Pakistan. After analyzing the facts, several results are extracted, as motivation is the main factor for the drivers to join the company. The drivers are not the workers at all―they are the users of Careem technology services, Careem defines workers as working-class entrepreneurs instead of service providers only, and finally, Careem treats its drivers as customers by re-defining the role of workers and keeping safety measures for drivers. The created values for drivers because of working conditions beyond the algorithm are indeed the effective value propositions that help Careem to retain its drivers for the betterment of the company and society's well-being.

 国際会議AHFE 2021において、Best Paper Award を受賞できたことを大変光栄に思います。今回の受賞は、今後の研究活動に向けての励みになります。