When using a smartphone with Rakuten Mobile line tethered to a Windows PC and connecting to a VPN on that PC, you may not be able to view the JAIST web page ( www.jaist.ac.jp ).
We have provided logs to the vendor for investigation, but have not been able to identify the cause.
The problem is likely to be caused by Rakuten Mobile line, since it can be used normally when other lines are used.
Rakuten Mobile line users can access the campus network in the following way:
Use alternative 2 (vpn2)
The SSL-VPN service provides an alternative for when you cannot connect to the official service. We have confirmed that the above problem does not occur with the alternative 2 (vpn2).
Please refer to this page and use vpn2.
* We are sorry that the vpn2 instructions are only in Japanese. If you need help, please come to the reception desk during the hours the help desk is open.
* Alternative services may be suspended without notice. Also, individual inquiries and support may not be available.
Use SSL-VPN with Smartphones
We have confirmed that no problems occur when browsing directly on a smartphone without tethering, even with the Rakuten Mobile connection.
Please refer to this page to set up VPN on your smartphone or tablet device.