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Remote Access

[Notice] Alternatives for when you can't connect to SSL-VPN (for faculty and students)

In order to participate in online lectures from off-campus or to work from home, you need to use SSL-VPN services. Some users have reported that it is difficult or impossible to connect to SSL-VPN. There are many possible reasons why you may not be able to connect, but in order to isolate the problem and make your connection as comfortable as possible, we have prepared two alternative methods apart from the URL for the official service.

 

The official service (https://vpn.jaist.ac.jp) is considered to be the most comfortable to use, but if you have connection problems, please try Alternative 1 and Alternative 2.

Name of Service

Access URL

IPv6/IPv4

VPN method

Name of product
official service

vpn

https://vpn.jaist.ac.jp

IPv6/IPv4

SSL-VPN

F5 Big-IP APM
Alternative 1

vpn4

https://vpn4.jaist.ac.jp

IPv4

SSL-VPN

F5 Big-IP APM
Alternative 2

vpn2

https://vpn-sso2.jaist.ac.jp

※For client software download

IPv4

IPSec/SSL-VPN

Palo Alto GlobalProtect

When the authentication fails on the JAIST-SSO, please see the JAIST-SSO FAQ.


Overview of Remote Access

This is a service for using various machine and services that can't be accessed from outside the university such as JAIST Cloud, Parallel Computer, Various Web Services.

FAQ

Remote Access

I cannot access to SSL-VPN system (User authentication failed)

Please see the FAQ of JAIST-SSO "AUTHENTICATION FAILED" is displayed"

I cannot access to SSL-VPN system (User authentication succeeded, but not display the menu of SSL-VPN system)

On devices with IPv6 address, the SSL-VPN system menu may not be displayed after user authentication has been successfully.
In this case, please try other methods.

For details, please see this page.