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(Notice) About support for Windows 11 24H2

News

 

 

Microsoft Windows 11 24H2 has been released for wide availability via Windows Update.

 

Some services and software might not be supported immediately after the update, which can cause problems.
Please be careful not to simply update the devices you use most until they are officially supported by the services and software you use.

 

 

[known problem]

Problem:
SSL-VPN connection will show "Disconnected. The proxy server could not be opened." is displayed and connection may not be possible.

Solution:
Please try reinstalling the client application.

  1. Uninstall the client application (BIG-IP Edge Client Components)
    Go to [Settings]->[Apps]->[Installed apps] and uninstall "BIG-IP Edge Client Components".
  2. Refer to the following page to install the application again and try to connect.
    Installing VPN application (Windows)

 

 

 

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